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CSI Printing & Graphics

Cutting-edge technology coupled with a highly skilled workforce

Favourite
features

Integration

with Lift ERP

Installation

guides upload

Photos on job

completion

Online

sign-off

How CSI improved installation management with Vantage

CSI
 needed
  • Optimize the workflow and reduce the number of software tools required.
  • Save time spent on duplicating tasks for the installation team.
  • Minimize paperwork and keep communication clear for everyone involved.
Vantage delivered
  • One platform to schedule, live-track jobs, and collaborate with the team.
  • Automated sync between Lift and Vantage, eliminating double data entry.
  • A user-friendly app that simplifies daily tasks for installers, even when offline.

Any large format print company that manages installations could benefit from Vantage, which also works as a standalone solution without the need for Lift.

Rob Harris
Partner/VP at CSI

How we achieved this

Automating manual tasks

When a job is created in Lift, the relevant data is sent automatically to Vantage every couple of minutes, so staff don’t have to duplicate tasks. The scheduler can see everything about an installation in Lift, and they assign installations and upload guides there. The installation coordinator sees the exact same information in Vantage and can easily see when a job is ready.

Rob Harris
Partner/VP at CSI

All-in-one tool for collaboration

Removing the duplicate steps was very important to our team, and the ability for notifications to be sent push-based from the software rather than having to send an email is a great time saver.

Having customers sign a screen instead of using paper copies is much quicker, and the photos from a job are also automatically sent back to Lift. That way, we can close off and invoice jobs much quicker.

All-in-one tool 
for collaboration

Shaping the product together

The most valuable aspect is how the Vantage team takes all their requests seriously, providing clear explanations from the developer’s perspective and giving insights into the cost/benefit of each change. This approach has helped us to focus on the most impactful areas.

We consider this a partnership – we’re not buying Vantage software as a customer, we’re investing in it.

Shaping the product together

CSI (Composition Systems Inc) is a full-service printing and graphics company based in Alexandria, Virginia. Founded 1976 as 
a traditional typesetting firm, CSI has grown into a fully digital print provider. They offer a wide range of services, from offset printing to superwide grand format printing, using state-of-the-art equipment.

On an average day, the CSI team handles 5 to 15 installations 
or more, thanks to their partnership with Vantage, which seamlessly integrates their project management system with installation management.

Industry
  • Event branding
  • Retail
With Vantage
Since 2023
Users
  • 80+ team members
  • 3 in-house installation teams
  • 4 external installation companies
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