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Moss UK

A commitment to top-quality project management and installation

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How Moss UK automated managing installations with Vantage

Moss
 needed
  • Eliminate double data entry when copying data for subcontract installers from Lift ERP.
  • Ensure high-quality installations with less paperwork and fewer admin calls.
  • Keep clients in the loop with real-time installation updates.
Vantage delivered
  • Integration between Lift ERP and Vantage with automated data sync.
  • The intuitive app that acts as a single point of communication for the whole team.
  • A dedicated portal allowing clients to track progress and view photos of installations.

We use Vantage’s installation project management software linked with our Lift ERP software from Durst to ensure all our installations go smoothly and are hitch-free.

Hannah Attfield
Installation Manager

How we achieved this

The ongoing connection between Lift & Vantage

The new integration with Vantage allows project managers to create a task and have live updates between the two, with photos even appearing back in Lift as soon as the job is approved in Vantage. This not only helps us guarantee a top-quality installation experience, but it also helps us to get bills out and cash in faster!

Hannah Attfield
Installation Manager

A single source of truth for the entire team

Where we work with installation subcontractors, we can set them up with their own Vantage dashboards so they can receive their jobs from us and then allocate them to their own teams. This means that if their chosen installer has a query on site, the subcontractor can deal with it themselves rather than referring back to us, as they have all the same information we do.

A single source of truth for the entire team

Optimized workflow with VantageGo

Using the Vantage Go app to replace hundreds of admin phone calls between project managers and installers not only saves time, it also frees up the team to focus on the more complex parts of their job. Simple tasks such as allocating work, updating job details, and running calendars are now done quickly and easily through the app.

Optimized workflow with VantageGo

Greater transparency for clients

The client portal that Vantage has built for us means our customers are also benefiting from more streamlined installations and can use Vantage to keep track of what’s happening with their installations and get the approval photos for sign-off quicker.

Greater transparency for clients

Moss UK (formerly MacroArt) delivers high-impact graphics, branding displays, and signage solutions from their Cambridgeshire base. For nearly three decades, they've served global brands and agencies with industry-leading expertise, particularly in live events, retail, sports, and visitor attractions.

Their skilled in-house installers and network of subcontractors operate across the UK, Ireland, and mainland Europe.

Moss’s team recognizes that the production of graphics solutions is just the first part of the journey — the complete customer experience also relies on top-quality installation. That’s why the team is working with Vantage.

Industry
  • Event branding
  • Retail
With Vantage
Since 2023
Users
  • 100+ team members
  • 50+ installation vendors
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